Most frequent questions and answers

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Frequently Asked Questions

No, you can register your account for free. No credit cards or payments required. Inspector provide a free monthly tier with no deadline.

Just install our library based on technology you use. We provide auto-configured packages for the most common framework like Laravel, Symfony, and Spring Boot. It takes less than one minute to install the library and start see data flowing into your dashboard.

If you need any help we are happy to answer any questions in the live chat, or provide further support if you get stuck via email or by scheduling a meeting.

We provides integration libraries for the most popular frameworks like Laravel, Symfony, Spring Boot, and others. You can explore the documentation to check out all the SDKs and their installation instructions: https://docs.inspector.dev

When your account reach the usage limits included in your tier (free or paid) Inspector simply drop data that your application send us.

In this case you have three options:

  1. Whait until the start of the next monthly cycle.
  2. Upgrade your account to a higher plan
  3. Enable usage-based billing to cover some extra consumption beyond the quota

You can easily upgrade or downgrade among available plans whenever you want.  If you switch your plan mid-month, your prices are pro-rated to when you switch.  And your services won’t be interrupted if you switch, so you can keep working without any hassle. 

Normally, when your account reaches the maximum number of transactions included in your plan, Inspector simply ignores data that your application sends to us, until the start of the next monthly cycle. If you enable usage-based billing you can keep your monitoring system on for a small fee for transactions monitored beyond the default quotas included in your data tier.
 
You can think of usage-based billing as a way to have a smoother transition to higher subscription plans, or a tool to cover some transitory spike in traffic.
 
You can turn usage-based billing on/off as per your convenience from the billing section.

You can use Inspector for free lifetime up to 30K transactions. It’s not a limited trial, it’s a montlhy quota you have every month, so you and your team can get familiar with Inspector without deadline chasing you.

Inspector charges based on data volume. We intentionally simplify the pricing structure to basically depend from just data volume. You can manage unlimited Applications and Hosts, you can invite unlimited collaborators to join your account, and connect as many notification channels you want to your applications. We believe that all these variables just add frictions in the way you can use our platform and do not really represent your business needs as the increase or decrease of the data traffic handled by your apps.

A Transaction represent an execution cycle performed by your application. It could be a call to an HTTP endpoint, the execution of a scheduled task, or a background job. Every time your app executes Inspector traces what happens into the execution cycle representing it as a Transaction. 

During a Transaction everything can happen: slow database queries, issues calling external services, and obviously unexpected exceptions that breaks what your application is doing. Inspector traces all this events to help you identify problems in real-time as they occur.

Yes you can. You can invite as many team members you want to join in your organization. We do not limit the number of collaborators you can invite.

Data requirements are highly dependent on the workload your application handle.

That’s why we implemented the plan suggestion on the pricing table. It automatically highlights the plan that fits your data volume based on the consumption detected in the last few days.

The best way to size your needs is to signup for a free account and test the tool with the production workload.