what problem it solves
Stop losing customers and money due to technical errors in your applications
All starts with customer complaints
Receiving an unexpected complaint from a customer is a symptom that something risks to go out of our control.
For every users that spend their time to contact us, there are many others who have simply abandoned our application.
Alarm mode starts.
Your team falls into chaos
An error reported directly by a customer is placed at the top of the to-do list.
The team needs to stop current activities to investigate what’s happening in the system to avoid more higher impact.
Wasting a lot of time
When these problems surface, the fact is that your users can no longer use your application, and it could take hours or even days to:
- Understand why it’s happening
- Discover where it’s happening
- Design a possible solution
Implement and release new code changesIn the meantime, customers are calling, users are leaving your application, and you can’t leave your desk until the problem is solved.
Avoid financials and competitive risks
Users don't spend their time reporting bugs, they just stop using our application looking for a competitor that can solve their problem better. How much does it cost you to lose a customer?
Be one step ahead of your customers
- Stop customers complaints
You’ll be the first to know if your application is in trouble. - Save working hours or even days
Be aware of the exact line of code that is causing the issue thanks to our real time diagnosis, - Avoid losing customers and money
Running your applications at their best means more happy customers.